Practice: Customer experience
Ernest Packaging Solutions
To further complicate matters, their previous lack of investment in marketing and an unclear brand trajectory further muddled their position.…
Entertainment Partners
To prove that they were actively transforming the industry, EP needed a front door to their services. Liquid Agency was…
The Vitamin Shoppe
Fueled by our insights, we built three opportunity platforms that were used as launchpads for innovating the customer experience. Our…
BECO, Banco Estado
Our focus revolved around redesigning BECO’s customer experience to provide empowerment through financial education. After a deep dive to uncover…
Christian Brothers Automotive
Based on a robust research phase, we built three opportunity platforms to use as jumping-off points for mapping CBA’s future.…