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Last Updated: January 20, 2021

Liquid Agency, Inc. (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website liquidagency.com or otherwise interact with us, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

Collection of Your Information

We may collect information about you in a variety of ways and are committed to protecting the privacy of our Website visitors in accordance with applicable laws and regulations.

The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, title, address, email address, and telephone number that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Device Data

Mobile or computer device information, such as your mobile device ID, IP address, device model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device, tablet or personal computer. We may collect some of this information through the use of cookies and other tracking tools described below.

Cookies & Other Tracking Tools

Like many commercial websites, we collect certain information, including Derivative Data and Device Data, described above automatically through what is known as “cookie” technology or similar tracking tools on the Site. A cookie is a small text file that is placed on your computer when you access the Site and allows us to recognize you each time you visit. We may use cookies to: (1) allow you to use the Site without having to re-enter your user name and password; (2) enhance or personalize your usage of the Site and shopping experience on the Site; (3) monitor usage of the Site; (4) manage the Site; and (5) improve the Site and our products and services, including providing you with interest-based ads. For more information on our advertising, see “Interest-Based Advertising” below.

If you choose, you can set your browser to reject cookies or you can manually delete individual cookies or all of the cookies on your computer by following your browser’s help file directions. However, if your browser is set to reject cookies or you manually delete cookies, you may have some trouble accessing and using some of the pages and features that are currently on our Site, or that we may put on our Site in the future. Note that browser-management tools for cookies are outside of our control and we cannot guarantee their effectiveness.

We may combine the information we collect through cookies or other tools with other information we have collected from you or information from other sources.

Interest-Based Advertising

We may use third-party advertising companies and platforms such as Google Ads that use tracking technologies to serve our advertisements across the Internet. These advertising companies may collect information about your visits to the Site and other websites and your interaction with our advertising and other communications. These advertising companies serve ads on behalf of us and others on nonaffiliated sites, and some of those ads may be personalized, meaning that they are intended to be relevant to you based on information collected about your visits to the Site and elsewhere over time. Other companies may also use such technology to advertise on the Site.

You have the choice to tell us not to collect and use this information, and in some jurisdictions, we will only engage in interest-based advertising if you opt-in. If you would like more information about this practice and to know your choices concerning interest-based ads, visit: https://optout.networkadvertising.org/ or https://youradchoices.com/control.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Assist law enforcement and respond to subpoena.
  • Compile anonymous statistical data and analysis for use internally or with third parties.
  • Increase the efficiency and operation of the Site.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Perform other business activities as needed.
  • Send you monthly email updates

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, data analysis, email delivery, and hosting services. In these cases, Liquid Agency will require that our Third-Party Service Providers protect your information as required by law and typically provide at least the same protection that Liquid Agency provides. In any case, Liquid Agency may share aggregated and anonymized information in a way that does not directly identify you.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law. See Options Regarding Your Information, below, for more information about how you may opt-out.

Interactions with Other Users

If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.

Online Postings

When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

Other Third Parties

We may share your information with investors for the purpose of conducting general business analysis.

Sale or Bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

Aggregate or Deidentified Information

Aggregated or deidentified personal information does not personally identify you or any other user of the Site. We may use aggregated personal information such as statistical or demographic information for any purpose, including for statistical analysis and research.

Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site [or our mobile application].

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Policy for Children

Our Site is not directed to children, and we do not knowingly solicit or collect information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy./Most web browsers and some mobile operating systems [and our mobile applications] include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals.

Options Regarding Your Information

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by contacting us using the contact information provided below. For emails, you can also typically select the “unsubscribe” link at the bottom of emails from us to opt-out of further email communications.

If you have other questions about your options and choices regarding your personal information, please contact us as described below.

Your California Privacy Rights

If you are a California resident, you may request information about our disclosure of personal information to third parties or affiliated companies for their direct marketing purposes. To make such request, please contact us as set forth in the “Contact Us” section below. Please allow up to 30 days for us to process your request. You may submit such a request once (1) per year.

If you are a California resident, California law also provides you with the following rights with respect to your personal information:

  • The right to know what personal information we have collected, used, disclosed, and sold about you. To submit a request to know, you may email us at marketing@liquidagency.com. You also may designate an authorized agent to make a request for access on your behalf.
  • The right to request that we delete any personal information we have collected about you. To submit a request for deletion, you may email us at marketing@liquidagency.com. You also may designate an authorized agent to make a request for deletion on your behalf.
  • You have the right to opt-out of the sale of your personal information under California law—however, Liquid Agency does not sell personal information (and has not done so for the 12-month period prior to the effective date of the Privacy Policy) as we understand the requirements of the law in California.

When you exercise these rights and submit a request to us, we will verify your identity by asking you to log in to your account if you have one with us. If you do not have an account with us, we may ask for information such as your email address, order numbers of previous orders of our products and services, the last four digits of a credit or debit card or a bank account number used to make a purchase, or the date of your last purchase from us. We also may use a third-party verification provider to verify your identity.
Your exercise of these rights will have no adverse effect on the price and quality of our goods or services.

Right to Removal of Posted Information—California Minors

If you are under 18 years of age, reside in California, and have a registered account with us, you have the right to request removal of unwanted information that you publicly post on the Site. To request removal of such information, you can contact us as set forth in the “Contact Us” section below. Upon receiving such a request, we will make sure that the information is not publicly available on the Site, but the information may not be completely or comprehensively removed from our systems and databases.

Visitors Residing Outside the United States

The Site is intended for use of residents of the United States. If you are visiting the Site from outside the United States, you understand and agree that your personal information may be transferred to, stored, and processed in the United States or other countries in accordance with the Privacy Policy. The data protection and other applicable laws of the United States or other countries may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. Your information may be available to government authorities under lawful orders and law applicable in such jurisdictions. By using the Site and/or providing personal information to us, you consent to the transfer of your information to the United States or other countries as described in the Privacy Policy.

Residents of countries outside of the United States, including the European Union and United Kingdom, may have additional rights with respect to their personal information, including the right to access, rectification or correction, and deletion. Although Liquid Agency is operated in and complies with US privacy laws, we will seek to honor your requests where possible. Please direct such requests to us as described in Contact Us, below.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:
marketing@liquidagency.com
408-850-8834

Terms of Use

All Content is Protected by Copyright Laws

All files, software, electronic text and information contained in this Website or Blog are copyright by Liquid Agency. Copyrights and other proprietary rights in the material on the Website may also subsist in individuals and entities other than, and in addition to, Liquid Agency. Liquid Agency expressly prohibits duplicating, copying, modifying or adapting, in any way without our written permission.
All requests to reproduce content from the Website should be made with marketing@liquidagency.com.

Reservation of Rights

All rights not expressly granted by Liquid Agency herein are specifically and completely reserved. Nothing on the Website or in this Privacy Policy grants, expressly or implicitly, by estoppel or otherwise, any right or license to use any content or property of any third party, or may be construed to mean that Liquid Agency has authority to grant any right or license on behalf of any third party.

Trademarks

LIQUID AGENCY®, SILICON VALLEY THINKING®, SVT®, L (and Design)®, THE EMPLOYEE EXPERIENCE AGENCY®, LIQUID®, LIQUID (and Design)®, LIQUID BRANCH EXCHANGE®, LIQUID EXPRESS®, and LIQUID LAUNCH® are proprietary trademarks of Liquid Agency, registered in the United States, LIQUID GROUP™, and PIVOT TO WHAT’S NEXT™ are proprietary trademarks of Liquid Agency (all of the foregoing trademarks, collectively, the “Liquid Trademarks”). You may not use the Liquid Trademarks without Liquid Agency’s prior, written permission in each case.

Other names, titles, trademarks, service marks, and logos of third parties on the Website from time to time are registered and unregistered marks of those third parties; you may not use these trademarks without prior, written permission from their respective owners. You acknowledge and agree that nothing on the Website grants, expressly or implicitly, by estoppel or otherwise, any right or license to use the Liquid Trademarks or may be construed to mean that Liquid Agency has authority to grant any right or license on behalf of any third-party trademark owner.

DISCLAIMER

LIQUID AGENCY PROVIDES THE WEBSITE ON AN “AS IS” BASIS. YOUR USE OF THE WEBSITE OR ITS CONTENTS, INCLUDING, BUT NOT LIMITED TO, THE NEWSLETTER, IS AT YOUR OWN RISK. LIQUID AGENCY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, COPYRIGHT OR TRADEMARK OWNERSHIP AND/OR NONINFRINGEMENT OF COPYRIGHTS OR OTHER THIRD PARTY PROPRIETARY RIGHTS. LIQUID AGENCY DOES NOT WARRANT THAT THE WEBSITE WILL PROVIDE CONTINUOUS, PROMPT, SECURE, OR ERROR-FREE SERVICE. LIQUID AGENCY MAKES REASONABLE, ONGOING EFFORTS TO REVISE AND UPDATE THE WEBSITE, BUT ASSUMES NO LIABILITY FOR ANY ERRORS OR OMISSIONS, INCLUDING THE INACCURACY OF CONTENT, OR FOR ANY DAMAGES OR LOSSES THAT YOU OR ANY THIRD PARTY MAY INCUR AS A RESULT OF THE UNAVAILABILITY OF THE WEBSITE. LIQUID AGENCY ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR, ANY DAMAGES TO YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ARISING FROM YOUR USE OF THE WEBSITE, INCLUDING BUT NOT LIMITED TO THE REPRODUCTION OF THE WEBSITE’S CONTENT OR THE MONTHLY EMAIL UPDATES.

LIMITATION OF LIABILITY

NEITHER LIQUID AGENCY, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS WILL HAVE ANY LIABILITY FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, INCIDENTAL, COMPENSATORY, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES (EVEN IF LIQUID AGENCY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE AND/OR ITS CONTENTS, INCLUDING, BUT NOT LIMITED TO, THE MONTHLY EMAIL UPDATES.