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Employee journey mapping

With multiple trends affecting companies regarding employee retention (i.e. burnout and increased competition for talent)  it is important for companies to be proactive in identifying and addressing employees’ day-to-day pain points.  Liquid Agency’s approach to employee journey mapping is holistic by looking at where employees are in their overall employment journey, but also within their day-to-day in which they actually do their work.

Our employee journey mapping involves gathering data through various methods such as surveys, focus groups and interviews that will be analyzed to create a visual representation of the employee journey. All of which is centered on what employees’ goals are and what pain points are in their way of being successful for the task at hand. We also apply this methodology to candidate journeys as well.

Other Ex services

Purpose, values and ways of working
Employee believer profile
Research and talent insights
Employee value proposition framework and messaging
Employee communications
Culture activation campaigns and experiences
Employee relationship tracking and analytics
Bx, Cx and Ex Qualtrics partner

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