VP of EX and CX
Katie’s passion and experience in building authentic brands has enabled her to serve in a trusted agency-side role as part practice lead, part agency team leader and overall strategic advisor. She draws on her diverse background to ensure that the agency is doing the right work in support of culture design and employee experience, so that it resonates with her clients’ brand objectives and positively impacts their employees, customers and business.
Prior to her current role, Katie has spent over 20 years in account management at multiple agencies including Liquid Agency, SET, CMD, Think New Ideas and Chiat Day. At these agencies, Katie has worked with a number of clients, including Microsoft, Nordstrom, Ford and Verizon.
Katie holds a bachelor’s of arts in journalism with an emphasis in advertising from the University of Oregon. She has also served on the Portland Design Museum Council.