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Modernizing associate communications to inspire better living

Walmart

Practice

  • Employee experience

Industry

  • Retail

Services

  • App and bot design
  • Associate research
  • Employee experience communications strategy
  • Campaign planning
  • Compliance communications
  • Intranet design
  • Leadership training
  • Measurement strategy and dashboards
  • Messaging
  • Personalized/targeted total rewards campaigns
  • Toolkits and playbooks
  • Videos

As the world’s largest retailer, Walmart wants its nearly 1.6 million U.S. associates to live better. To do that, it needs to make sure their people know about all the programs and offerings available, as well as how to access them. The scale of Walmart’s workforce demands consumer-grade employee experience communications that meet associates where they are, in innovative and inclusive ways.

Walmart’s need for a meaningful employee experience has never been more significant—and Liquid Agency has been its employee experience communications partner every step of the way since 2011. To help Walmart’s associates learn about, sign up for and engage with its workplace programs and offerings, Liquid Agency designs personalization and targeting strategies for year-round communications and experiences.

Our team’s insight and vision have come to life in impactful ways. Walmart associates, from any device, can now instantly review their current benefits and new options, compare alternatives and make informed decisions.