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Building the engine for a new customer journey

Entertainment Partners

Practice

  • Customer experience

Industry

  • Financial

Services

  • Content development
  • Experience prototyping
  • Customer journey map
  • Web and mobile design

Entertainment Partners is the entertainment industry’s largest provider of payroll and back-office services. In a sector where business still happens over phone calls and Lakers’ tickets, EP committed itself to changing how the industry works and interacts by forging a new digital path forward—with Liquid Agency helping lay the foundation.

 

To prove that they were actively transforming the industry, EP needed a front door to their services. Liquid Agency was brought in to help build a new gateway, taking an outmoded brochure site to a robust portal featuring EP’s cloud software and services. Once completed, the digital experience provided customers with access to a cohesive ecosystem of EP offerings.

Entertainment Partners