The Liquid WorkFlow™
The best way to create disappointment is not to clarify expectations. That’s why we’ve developed our own process for delivering work that is not only remarkably on target, but also eliminates the kind of surprises that no one appreciates - like the ones that have to do with budget and schedules.
After projects are completed we like to measure satisfaction levels. We believe that the best way to build long term relationships is to meet or exceed expectations. That’s why we ask our clients to help us evaluate our performance. We conduct an online satisfaction survey and, depending on the project, we also conduct a performance assessment interview. Once we’ve identified areas for improvement, we outline a series of action items designed to help us continue to improve how we service our clients.